Frequently asked questions

Is my location a good fit for a smart cooler?

Smart coolers work best in locations with steady daily traffic and an active workforce.

50+ people on-site daily

High foot traffic

Every site is reviewed individually, and we’ll quickly confirm if your space qualifies.

Not sure if you qualify? Send your location details and we’ll confirm quickly.

What does it cost?

There is no upfront cost for installation, equipment, or setup.

Pricing depends on the location, usage, and product mix, which is why we review each site individually.

Once approved, NorthStar handles installation, stocking, and ongoing service at no cost to the business.

How quickly can you get a cooler installed?

Qualified locations are typically installed within a few weeks, depending on availability and site readiness.

Because we focus on the Northeast Metro and a limited number of locations, availability can change quickly.

Do you service all of Minnesota

NorthStar focuses on the Northeast Twin Cities Metro to ensure fast response times and hands-on service.

If your location is outside our core service area, we’re still happy to review it and let you know if it’s a fit.

Who should request a smart cooler?

We typically work with owners, property managers, office managers, HR, facilities, and operations teams.

If you manage a space where people work, live, or gather daily, you’re likely the right person to reach out.

Maintenance and restocking?

Yes! NorthStar manages all maintenance, monitoring, and restocking for approved locations.

Once a location is approved, we handle ongoing service to ensure the cooler stays stocked, secure, and running smoothly — with fast, local support when needed.